Player Management & Segmentation
Segment your customers based on demographics and preferences to provide personalized offers and boost retention with our customer relationship management solution. Enjoy dynamic segmentation creation, loyalty program management, etc.
Player tracking is a unique feature that enables operators to identify and track their activities seamlessly. Our software can automate various functions, namely player identification, activity tracking, gambling patterns, game history, and rewards tracking.
Bonus, Promotion & Loyalty Program Management
Nurture personalized relationships with all customers by offering benefits like personalized rewards, bonuses, automated tier upgrades, and more. Loyalty programs play a significant role in retaining high-value players in casinos.
Responsible Gambling Tools
Get a variety of responsible gambling tools with our online casino CRM solution like self-inclusion tools, session time limits, loss limits, player activity history, reality checks, and deposit limits, help players evaluate gambling behavior and control gambling habits.
Keep your VIP players hooked with your casino gaming platform by providing them with specialized treatment that makes them feel valued.
Centralized Data Management
Centralize all valuable data collected from various sources, categorized based on demographics, gaming preferences, transaction behavior, and more.
With the help of player data tracking tools, you can understand the player preferences, patterns, and spending time to deliver tailor-made gambling experiences.
Our casino CRM software supports multi-channel engagement methods such as SMS, email, push notifications, social messengers, and in-app messages to increase their interaction or engagement on the platform.
We provide CRM for casino businesses that allow players to communicate or interact instantly without any hindrance or technical glitches.
Our online casino CRM software comes with push notifications that keep your players engaged and retained on the platform with the help of alerts about new casino contests and challenges.
Player Lifecycle Management
Our casino CRM platform integrates the best retention and engagement strategies that can help you maintain customer loyalty and interest.
Analytics and Business Intelligence
Our CRM software provides detailed insights into Financial reporting, Campaign performance analytics, Player activity analytics, and Player engagement analytics. Advanced analytics and reporting provide insights into player behavior and campaign performance.
Our CRM Casino solutions integrate features like data encryption, multi-factor authentication, real-time alerts on fraud attempts, a Responsible Gaming Module for players, and Comprehensive security solutions for your web apps, websites, and API integrations
Player Engagement & Retention Tools
We offer player engagement & retention tools with our CRM solutions, namely player support, player feedback, player surveys, loyalty programs, bonus management, personalized communication, and gamification.
Marketing Automation Tools
Take advantage of our automated marketing tools such as campaign automation, lead scoring, lead nurturing, social media automation, landing pages, form builders, and content personalization.
Deliver your players the utmost convenience with our software features like quick access to information, mobile-specific analytics, mobile-specific support, mobile-friendly forms, and mobile security.
Fraud Prevention & Risk Management
Protect your platform with advanced fraud prevention and risk management tools that monitor suspicious activity, detect anomalies, and help maintain a secure and trustworthy gaming environment.
14+ years of expertise
